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Customer Complaint Statistics
Retail Electric Providers
From:
2/2/2008
To:
7/31/2008
Complaint Summary
8/20/2008 7:13:46 AM
Graph
Company
Total
Slamming
Cramming
Billing
Quality of Service
Discont. Service
Provision of Service
All Other
TXU ENERGY RETAIL COMPANY LLC
1121
80
10
456
3
233
334
5
FIRST CHOICE POWER SPECIAL PURPOSE, L.P.
376
14
1
161
0
99
99
2
RELIANT ENERGY RETAIL SERVICES, LLC
299
15
2
135
0
47
100
0
STREAM SPE, LTD
243
8
0
108
0
36
89
2
DIRECT ENERGY, LP
177
9
0
71
0
37
60
0
CPL RETAIL ENERGY LP
158
5
1
66
0
41
45
0
FREEDOM GROUP, LLC
143
3
0
41
0
82
17
0
VEGA RESOURCES, LLC
123
6
1
56
0
11
49
0
COMMERCE ENERGY, INC.
118
25
2
46
0
26
18
1
ACCENT ENERGY TEXAS, L.P.
109
45
0
43
0
13
8
0
GEXA ENERGY, LP
104
3
0
44
1
19
37
0
GREEN MOUNTAIN ENERGY COMPANY
78
4
0
32
0
18
24
0
CIRRO GROUP, INC.
78
2
0
41
0
10
25
0
AMBIT ENERGY, L.P.
71
3
0
17
0
27
24
0
STAR ELECTRICITY LLC
59
2
0
28
0
7
22
0
DPI ENERGY, LLC
41
3
0
10
0
21
7
0
TEXAS POWER, L.P.
37
1
0
20
0
5
10
1
TARA ENERGY, INC.
36
0
0
20
0
3
13
0
JUST ENERGY TEXAS, LP
24
5
0
14
0
2
3
0
WTU RETAIL ENERGY LP
23
1
0
7
0
5
10
0
TEXPO POWER, LP
22
0
0
6
0
3
13
0
SPARK ENERGY HOLDINGS, LLC
22
0
0
12
0
2
8
0
HUDSON ENERGY SERVICES, LLC
20
6
0
5
0
6
3
0
MXENERGY ELECTRIC, INC.
16
10
0
4
0
1
1
0
LIBERTY POWER TEXAS LLC
12
1
0
6
0
1
4
0
YOUNG ENERGY, LLC
8
0
0
1
0
5
2
0
CONSTELLATION NEWENERGY, INC.
7
0
0
6
0
1
0
0
APNA HOLDINGS, LLC
7
4
0
1
0
0
2
0
TXU SESCO COMPANY LLC
6
0
0
4
0
0
2
0
CHAIN LAKES POWER, L.P.
5
0
0
2
0
0
3
0
CHAMPION ENERGY SERVICES, LLC.
4
0
0
2
0
1
1
0
AFFORDABLE POWER L.P.
4
0
0
1
0
2
1
0
LIBERTY POWER DELAWARE LLC
3
0
0
3
0
0
0
0
NUECES ELECTRIC COOPERATIVE RETAIL DIVISION
3
0
0
1
0
1
1
0
MEGA ENERGY, LP
3
1
0
1
0
1
0
0
PEGASUS ALLIANCE CORPORATION
2
0
0
1
0
0
1
0
BRILLIANT ENERGY, LLC
1
1
0
0
0
0
0
0
GATEWAY ENERGY SERVICES CORPORATION
1
0
0
1
0
0
0
0
TEXREP1 LLC
0
0
0
0
0
0
0
0
Totals:
3564
257
17
1473
4
766
1036
11
